Email Marketing

I managed the email marketing campaigns for brands like TicketNetwork, ScoreBig, Ticketliquidator, TicketClub, BoxOfficeTicketSales, , ranging from to over 1 million subscribers
TicketNetwork sent over 48 million emails in 2025

I started as a graphic designer but due to a shortage of employees and my knowledge of html, I was asked to backup the only email marketer. As a quick learner with zero experience in email marketing and responsys.

I started my career with TicketNetwork as a graphic designer. After the covid shut downs forced the bulk of the workforce to be furloughed, i was asked to come back as a full member of both the graphics team and email marketing team. I replaced 2 graphic designers and 4 email marketers with almost no

Direct Impact

what i started with

Every template was riddled with bugs, not responsive, and clickable areas were poorly defined.
campaigns needed to be manually curated and were sent 2-3 times per week for each brand.
inconsistent and outdated designs
I also had zero experience in email marketing and responsys

Process

I dove head first into Responsys and had to learn everything as I went, on my own. My strength is figuring out how things work and finding better and more efficient alternatives.
I created a detailed plan to automate all of our emails with future proofing in mind. Once implemented, it would have integrated our constantly

improvements

future planning

Detail 2

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